November 18, 2013

Two Lessons In Customer Satisfaction

The more we understand our customers the better we can serve them. And the better we serve them the more business we get. Here are two quick lessons on customer satisfaction that you may have heard before, but it’s always good to be reminded how to be nice to your customers.
October 18, 2012

Craft A Company Narrative – The Story Of You

In the past few years, the business world has made much ado about the concept of branding—many people throwing around twelve-dollar phrases like “crafting your brand,” “incorporating a solid brand,” and so on. While this […]

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